Installment Payment
Pay in convenient installments — simple, secure and flexible.
For Swiss residents only
General Requirements
Available installment plans with HeyLight
4 installments
6 installments
8 installments
10 installments
12 installments
24 installments
To offer you an installment plan, the following requirements must be met:
Minimum age: 18 years
Resident in Switzerland for at least 1 year
Swiss citizenship or residence permit B or C
Valid Visa, Mastercard or Amex debit or credit card
Credit card in the name of the ordering person
Online payments and 3D-Secure must be activated
Not accepted: Prepaid, EC, Maestro or foreign credit cards
3D-Secure
If your payment with HeyLight does not work, it is usually because the 3D-Secure confirmation has not yet been completed. This is a brief security confirmation from your bank (e.g. via SMS or app) to protect your payment.
How does the 3D-Secure process work?
When shopping online and after entering your card details at HeyLight, you will be redirected to the 3D-Secure website of your card issuer (e.g. ZKB). Identification is done in one of the following ways:
Option 1
You receive a confirmation code by SMS
You receive a confirmation code by SMS
Option 2
You receive a notification from your bank's app
You receive a notification from your bank's app
1
Enter your card details at HeyLight — you will be redirected to the 3D-Secure page of your card issuer.
2
Confirm identification via SMS code or bank app.
3
After successful identification you will be redirected to the HeyLight payment page to complete the payment.
If difficulties persist or your bank is not listed below, contact us anytime via email or directly via Instagram.
Here you will find instructions for most Swiss banks so you can activate 3D-Secure: